Drop Earrings Gemstone - Citrine

925 Sterling Silver with Rhodium-plating
Genuine natural gemstones
Silicone seal for gem pin

Singapore

We offer free delivery with a minimum spend of SGD30 within 1 to 2 working days to all shipping addresses within Singapore. We can also deliver to hotels for customers visiting Singapore.

If you need same day delivery, please whatsapp us at +65 6909 5160 or email customer.service@forbiddenhill.com.

Alternatively, you can choose to pickup your items at our showroom after ordering online.

Australia, Hong Kong & USA

For deliveries to Australia, Hong Kong and USA, you have the option of Standard or Express delivery.

Standard Delivery
Standard delivery is offered for free with a minimum spend of USD80 with all deliveries to Australia, Hong Kong and USA. Your order will be delivered within 20 working days (4 calendar weeks), with limited package tracking.

Express Courier Delivery
To receive your delivery sooner, select Express Courier Delivery at checkout and receive your order within 5 working days, with advanced package tracking. Shipping costs are calculated based on the weight of your order.

Deliveries to Hong Kong are free of import duties and taxes.
Deliveries to Australia are free of import duties and taxes for orders below AUD 1000. For orders above AUD 1000, import duties will need to be paid by the recipient when the product is delivered.
Deliveries to the USA are free of import duties and taxes for orders below USD 800. For orders above USD 800, import duties will need to be paid by the recipient when the product is delivered.

Other countries

Import taxes, VAT and GST are not included in the cost and will need to be paid by the recipient when the product is delivered.

Standard Delivery
Standard delivery orders will be delivered within 20 working days (4 calendar weeks), with limited package tracking. Shipping costs are calculated based on the weight of your order.

Express Courier Delivery
To receive your delivery sooner, select Express Courier Delivery at checkout and receive your order within 5 working days, with advanced package tracking. Shipping costs are calculated based on the weight of your order.

Online exchanges

We hope that you love your Forbidden Hill item – however if you have changed your mind, we accept exchange or return requests within 30 days of receipt of your order.

Your item can be exchanged for the same item in a different size or colour, subject to availability. Exchanges for a completely different item are accepted at the discretion of Forbidden Hill. Items can only be exchanged if they are in perfect condition and have not been worn or used. Exchanged items can only be dispatched after the returned items have been received and undergone a quality control check.

For products that are damaged, faulty or incorrectly shipped through our own error, we would be happy to exchange it for the same item within 30 days of receipt of your order.

Returns

You may return items that are in perfect condition and have not been worn or used. You’ll receive an email confirmation once the returned items have been received and undergone a quality control check. You can expect your refund within 14 days, which will be issued in the form of the original payment. Please allow one to two billing cycles for your account to be credited.

Gift exchanges

Gifts can be exchanged for the same item in a different size or colour, subject to availability. Gift exchanges need to be accompanied by the original online purchase receipt or an online gift receipt. Items can only be exchanged if they are in perfect condition and have not been worn or used.

Shipping your return

To exchange or return an item, please contact us at customer.service@forbiddenhill.com.